Articles on: FAQ

Are there activation, installation, or basic equipment fees?

Note: If you have a 5-digit Cogeco account number, you will continue to use this article. If you have a 11-digit Cogeco account number starting with a 5 or 6, you'll use My Account to manage your services. Get support content for using My Account.


No, there are no activation, installation, or basic equipment fees.


This is part of our commitment to making your service simple and transparent. We'll even cover the cost of a technician visit if one is needed to install a coaxial cable.


All essential equipment, including your modem and router, is lent to you at no charge. Each shipment comes with clear, easy-to-follow installation guides.



Updated on: 24/09/2025