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> Fetch the complete knowledge base index at: https://support.express.cogeco.ca/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Are there activation, installation, or basic equipment fees?

||| Note: If you have a 5-digit Cogeco account number, you will continue to use this article. If you have a 11-digit Cogeco account number starting with a 5 or 6, you'll use My Account to manage your services. [__Get support content for using My Account__](https://support.cogeco.ca/hc/en-ca). 

### No, there are no activation, installation, or basic equipment fees.

This is part of our commitment to making your service simple and transparent. We'll even cover the cost of a technician visit if one is needed to install a coaxial cable.

All essential equipment, including your modem and router, is lent to you at no charge. Each shipment comes with clear, easy-to-follow installation guides.

