Do you take care of the unsubscription from my current provider?
Note: If you have a 5-digit Cogeco account number, you will continue to use this article. If you have a 11-digit Cogeco account number starting with a 5 or 6, you'll use My Account to manage your services. Get support content for using My Account.
No, it is the client's responsibility to contact their current provider to cancel their services.
To ensure your activation is as smooth as possible, please follow the instructions we sent you by email right after you signed up. They will tell you exactly what to do and when to do it.
Updated on: 24/09/2025