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# Does Cogeco offer First Nations tax exemption?


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# **Yes, Cogeco offers a First Nations tax exemption.**

If you are a First Nations person living on a reserve recognized by the Government of Canada, you may be eligible to have taxes removed from your monthly bill.

|| Eligibility Requirements
To qualify, you must:
* Be the sole account holder, with your name matching the information on your invoices.
* Have your Cogeco service address located on a reserve recognized by the Government of Canada.
* Provide a clear, high-resolution photo or scan of both the front and back of your **Secure Certificate of Indian Status (SCIS) card**.


|| How to Apply
1. **Contact Customer Service:** Reach out to our Customer Service team and inform them you would like to apply for a First Nations tax exemption.
2. **Provide Information:** Our agent will ask you to confirm your full name, service address, and that you are the sole account holder.
3. **Submit Documentation:** You will need to provide the clear photos or scans of your SCIS card. Our agent may send you a PIN to verify your identity before processing the request.


||| Important Information
* Please allow up to **14 business days** for your request to be processed. We will notify you by email once it's approved.
* While your request is being processed, you are still responsible for paying your monthly bill, including taxes, on time.
* Once approved, the tax exemption will apply to future invoices. We cannot retroactively remove taxes from past invoices.
* If you transfer ownership of your account or move to a new address, the tax exemption will be removed, and you will need to reapply if you meet the eligibility criteria.

### Examples of accepted cards:

![](https://storage.crisp.chat/users/helpdesk/website/-/5/0/3/2/50320c5f6a730400/3bea04ab-3f28-47f4-8688-cea4bf_d2w122.png)