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# Does Cogeco use refurbished equipment?

||| Note: If you have a 5-digit Cogeco account number, you will continue to use this article. If you have a 11-digit Cogeco account number starting with a 5 or 6, you'll use My Account to manage your services. [__Get support content for using My Account__](https://support.cogeco.ca/hc/en-ca). 

In our commitment to sustainability and a greener future, Cogeco may provide customers with refurbished equipment.

All refurbished equipment undergoes thorough testing by our certified technicians to ensure it meets our high standards for performance and reliability. While there may be minor cosmetic imperfections, you can be confident that the equipment will function optimally.
