The installation process is simple and straightforward.

1. Sign Up Online

You can subscribe to our services completely online in just a few minutes. Our online form will guide you step by step, and our customer care team is always here to help if you have any questions.

2. Receive Your Equipment

Shortly after you sign up, your equipment will be delivered to you. This package includes a modem and a router, along with any other equipment needed for the services you've chosen.

3. Technician Visit (If Necessary)

A technician visit might be required to install and activate your services. We will let you know if this is necessary during your registration, and you will be able to choose from a few time slots that work for you.

4. Plug in Your Equipment

We will send you an email when it's time to connect your equipment. Just follow the simple instructions included in the box, and you'll be all set!

Yes, our services are designed for self-installation.

The installation process is easy to follow, and our guide and videos are made to be as simple as possible.

A technician's visit is only required to install the coaxial cable at your home and ensure the signal is optimal. This visit simply prepares your home so you can enjoy our services.

Once your equipment has arrived and your service is activated, you can get started by following our installation guide.

Updated on: 03/09/2025