Articles on: Client Portal

I would like to pay my balance. How can I do that?

Note: If you have a 5-digit Cogeco account number, you will continue to use this article. If you have a 11-digit Cogeco account number starting with a 5 or 6, you'll use My Account to manage your services. Get support content for using My Account.

It’s quite easy! Follow these quick and easy steps:


Here's how you can easily pay your outstanding balance:


Paying Your Balance


  1. Log in to your Client Portal.
  2. Once logged in, you should see the option to Pay Balance Due right on the main dashboard.
  3. Click that button to complete your payment.


Alternatively, you can go to the Billing tab and click on the Pay Balance Due option there.


If you have any trouble, please don't hesitate to reach out to our Customer Care team for assistance.


Updated on: 24/09/2025