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# What are the accepted payment methods?

||| Note: If you have a 5-digit Cogeco account number, you will continue to use this article. If you have a 11-digit Cogeco account number starting with a 5 or 6, you'll use My Account to manage your services. [__Get support content for using My Account__](https://support.cogeco.ca/hc/en-ca). 


## **Visa, Mastercard, Visa Debit, Mastercard Debit and AMEX credit cards are accepted.**

Services are billed in advance every month. All indicated fees must be paid upon receiving your invoice using a credit card methods.

| To guarantee that all equipment will be sent back to us at the end of a customer’s subscription, it is mandatory to have a credit card associated to all Cogeco accounts (as per our [Terms and Conditions](https://cogeco-public-assets.s3.us-east-2.amazonaws.com/Terms+And+Conditions+EN)).

All payments must be made within the 21 days of an invoice’s creation to avoid interest fees or cancellation of services.



|| Prepaid credit cards from banks, and also those prepaid bought in stores or online __are not accepted__.



Your first payment will be made by credit card when you sign up for your services online. This amount will be applied as a credit to your first invoice, which is generated on your activation day.

