Articles on: FAQ

Will a technician come to install my Cogeco equipment?

Will a Technician Need to Visit My Home?


It's a simple process that mainly depends on your previous provider's connection type.


  • You may need a technician if: Your former provider used a different connection type, like ADSL or fiber. The technician's visit is simply to install a coaxial cable and ensure the signal is optimal, so you're ready to enjoy our services.
  • You likely won't need a technician if: You already have a working coaxial cable in your home that doesn't have a security lock on it. If so, you'll be eligible for a remote activation.


All of our services are offered via self-installation, and we've designed our installation guide to make the process easy and straightforward.


If you have any questions, you can reach out to one of our customer service agents via chat, SMS, or email.


Updated on: 28/08/2025