How long does it take to get internet with Cogeco?

Setting up your new internet service with Cogeco typically takes 7 to 14 days after you've placed your order online. The exact timeline can vary depending on your location and province.

Why?

The timeline depends on the activation process in your province. As a service provider, we follow a specific procedure set by the network owner to get your home connected. We also need to ensure there's enough time for your equipment to be shipped and delivered to you.

Who will deliver my equipment?

Your equipment will be shipped via Canada Post Express the next business day after you sign up to your mailing address, and it typically arrives within 3 to 5 business days.

Okay, but I need service sooner.

If you've already received your equipment and have your activation date, you can contact our customer care team. We can request to have your activation date moved up, but please note that we can't guarantee an earlier date.

Updated on: 23/09/2025