Where can I find my account number?
Note: If you have a 5-digit Cogeco account number, you will continue to use this article. If you have a 11-digit Cogeco account number starting with a 5 or 6, you'll use My Account to manage your services. Get support content for using My Account.
Looking for your Cogeco account number? Here's how to find it:
Your account number is an essential identifier that helps us manage your services efficiently. You'll need it for things like:
- Verifying your identity when you contact us
- Making payments
- Managing your services
- Log in to My Account: Go to https://clientportal.express.cogeco.ca and log in with your credentials.
- View your dashboard: Once logged in, you'll be on your account dashboard. Your account number is prominently displayed at the top of the page.
Your account number is a 10-digit number.
Now that you have your account number, you can use it for things like verifying your account when talking to Customer Care Team, and more.
Need help?
If you have any difficulty finding your account number, our customer service team is ready to assist you.
Updated on: 24/09/2025