• What are the accepted payment methods?

  Credit card payments are accepted. Services are billed in advance every month. All indicated fees must be paid upon receiving your invoice using a credit card methods. All payments must be made within the 21 days of an invoice’s creation to avoid interest fees or cancellation of serPopular

• How to find your next bill date.

  The first step is to log in to your Cogeco Client Portal. Navigate to the Billing section on the left-hand side menu. This section is located in the main dashboard on left-hand side of the navigation menu. Your next bill due date will be displayed in the "Billing" section of your Cogeco Client Portal. ClickFew readers

• Can I pay my Cogeco bill with cryptocurrency?

  At this time, Cogeco does not accept cryptocurrency for payment. While we are always evaluating new technologies and payment options, we've decided that cryptocurrency is not a suitable payment option for several reasons, including: Why does Cogeco not accept cryptocurrency? Price volatility. The value of cryptocurrencies like Bitcoin can fluctuate dramatically in a short period. This poses a significant challenge for bill payments and presents a potential financial risk toFew readers

• Can I still get Cogeco services if I don’t have a credit card?

  Unfortunately, no. We understand that having a credit card might not always be possible. However, to ensure our equipment is returned at the end of a subscription, a valid credit card must be linked to your account as per our Terms and Conditions. This means you need a credit card to sign up for our services. Once you've made your first payment and created your account, you can then switch to another payment method for your monthly bills. Your first payment will be made by credit card whenFew readers

• May I receive my invoices by mail?

  Since February 10th 2022, The CRTC took another step to strengthen consumer protection as certain Canadians will be able to obtain paper bills from their communications service provider. The following segments of customers will now be able to receive paper bills, at no charge, upon request: customers who self-identify as persons with disabilities customers without home Internet access or mobile data services, and seniors aged 65 or older. If you need your invoice to be in a partiFew readers

• How can I add or change my payment method?

  How to Add or Change Your Payment Method You can easily manage your payment methods at any time through your Cogeco Client Portal. Follow these steps to get started: Adding a New Payment Method Log in to your Client Portal. From the menu on the left, click on Billing. Select Payment Method. At the bottom right of the page, click on Add a New Credit Card. Enter the required information and decide whether you want to set up automatic payments. If nFew readers

• I received an email about an overdue payment. What should I do next?

  We understand that sometimes payments can be missed. If you've received a notification about an overdue payment, here’s what you need to know. The easiest way to resolve an overdue payment is to pay the balance through your Client Portal. Log in to your Client Portal. Go to the Billing section and click on Invoices. From here, you can settle your outstanding balance. To avoid fuFew readers