How to manage my Client Portal password.
Here's how you can manage your Cogeco Client Portal password:
If you've forgotten your password or just want to change it, simply follow these steps:
Go to the Client Portal login page.
Click on the "Forgot your username or password?" link below the login button.
Enter the email address associated with your Cogeco account and follow the on-screen instructions.
We'll send a verification code to your email. Be sure to check your spam or junk foPopularI can’t log in to my Cogeco Client Portal.
We're sorry to hear you're having trouble logging into your Cogeco Client Portal. Let's get that sorted out.
If you recently signed up for a new package, we sent an email with an access link to the address you provided. This link will allow you to access your Client Portal and set up your login credentials. Be sure to check your spam or junk folder, as the email can sometimes end up there.
If you're still unable to log in, our customer service team (https://support.express.cogFew readersSimplifying Your Bill Payments: How to Enable or Disable Automatic Payments
Manage Your Automatic Payments
Setting up or disabling automatic payments is a great way to simplify your monthly billing. You can easily manage this feature through your Cogeco Client Portal.
Step 1: Log in to the Client Portal
Visit the Client Portal at https://clientportal.express.cogeco.ca
Locate the "👤" button on the top right corner of the homepage
Enter your *Few readersI would like to pay my balance. How can I do that?
It’s quite easy! Follow these quick and easy steps:
Here's how you can easily pay your outstanding balance:
Log in to your Client Portal.
Once logged in, you should see the option to Pay Balance Due right on the main dashboard.
Click that button to complete your payment.
Alternatively, you can go to the Billing tab and click on the Pay Balance Due option there.
If you have any trouble, pleaseFew readersEarn a Free Month of Internet with Our Referral Program.
Do you love your Cogeco service? Tell your friends and family about us and you could both get a free month of internet.
How It Works
For every new customer you refer who signs up for a Cogeco plan, you'll both receive a credit equivalent to one month of your internet service. It’s our way of saying thanks.
How to Get Your Referral Link
Log in to your Cogeco Client Portal.
Go to the Referral tab.
Choose to invite people by Email or SMS.
Enter their cFew readersHow does moving to a new place work?
All our clients can now schedule a move of their services directly from their client portal.
Go to the "Account Information" tab, and click on the "I'm moving" button." Once there, you'll simply need to indicate the following :
Your new address;
The date you will be leaving your current home;
The date when you will be taking possession of your new home;
Your availabilities for an appointment with a technician (if necessary).
Click here to log in to your Client Portal (httpsFew readersHow can I upgrade or downgrade my speed/plan?
Thinking about changing your internet speed? It's easy to upgrade or downgrade your plan directly through your online account.
Connect to your Client Portal
Go to the “My Bundles” tab
Select the desired bundle
Choose when you would like this to take place (ASAP or at a later date)
Click “Confirm”
Scroll to “Package Summary” and click “Save”
Processing Time: Please allow 2 to 3 business days for the speed chFew readers